Returns & Exchanges
At CAVA Athleisure Pvt Ltd, we want you to love your fit, which is why we offer a seamless 15-day return and exchange policy for all unworn items with original tags. Whether it is a sizing issue or a change of heart, we are committed to ensuring your shopping experience remains effortless.
Initiate Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Quality Check Preparation
Ensure the apparel is in its original condition, unwashed and with all brand tags attached, then pack it securely in the original packaging.
Scheduled Pickup
Our courier partner will arrive at your doorstep within 24-48 hours to collect the package and provide you with a pickup acknowledgment.
Refund Processing
Once our warehouse team verifies the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing